Russian Airlines to Shift to Domestic Booking System

RT-Transcom, a Rostec company, has partnered with Sirena-Travel, to ensure the transfer of Russian airlines to the domestic ticket booking system.

The work is being carried out within the framework of the state order and is designed to protect the industry from possible incidents and failures in foreign booking systems used today by the largest carriers.

The domestic booking system was created in two versions - the main one (for the gradual planned transition of airlines) and the backup one (for emergency connection and ensuring the stable operation of the industry in case of excesses). The redundant system is ready for emergency transition mode in a short time (up to 24 hours). At the same time, all services for the sale, e-commerce, servicing and check-in of passengers at airports will be available seamlessly.

At the moment, the system has been tested with the participation of the largest carriers in order to work out the necessary organizational and technological measures and train airline personnel. 

“The transition of airlines to domestic software is designed to ensure a sufficient level of stability of booking systems and data protection. This has been discussed for several years, but only now many market participants are beginning to understand the seriousness of the problem. Using foreign systems is unsafe. This can lead to leaks of sensitive information, failures and collapse of the passenger air transportation industry,” comments Alexander Nazarov, Deputy General Director of Rostec State Corporation.

To date, the domestic reservation system has already been implemented in more than 50 airlines with a traffic volume of over 40 million passengers per year, including Red Wings, Aurora, Rusline, Yamal, UTair, Alrosa, and others.

The system is finalized for each airline, taking into account the IT landscape and individual requirements without involving budgetary funds and/or airline funds. As a result, carriers receive a competitive service based on a domestic solution, with a parallel reduction in the volume of current costs for maintaining the reservation system, since the tariffs of the domestic system are lower than imported analogues.